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Privacy Policy

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act. We will not sell any information about you to any other party.


What information do we collect from you?
We will only have information about you if you willingly provide it. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change.

In order to do any of the following, you will need to provide us with certain details:

  • access the website
  • request support
  • place an order
  • sign up for e-newsletters
  • give feedback to us

The details you provide may include your name, email address, delivery address, telephone number, credit or debit card number and the cards expiry date.

How will we use it?
We will use this information to fulfil any order and to communicate with you when necessary.  We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please Contact Us and send an email to let us know.

Will we share your personal information with anyone else?
We may want to share your personal information with our partners only. We will never release your personal details to any outside company for mailing or marketing purposes.

Site security
We use the industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. To check that you are in a secure area of our site, some internet browsers will display a green address bar with a closed padlock and our company name on the right and others will display a closed padlock at the bottom of the browser window. All this technology and our policies are to safeguard your privacy from unauthorised access/improper use and we will continue to update these measures as new technology becomes available.

Third party site security
We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each site you visit.

Cookies and other technologies
As is standard practice on many corporate websites, ImpactCAD.net uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there.  We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Arden Software will not use the information collected to market directly to that person.

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